Case Study: Achieve Record Breaking Profits through Performance Management

Learn about how a leading Asian MNC achieved record-breaking profits with KPISOFT
Challenge:

Our Customer’s Organization Performance Management practice was disconnected from its Corporate Strategy and Metrics; except for the Scorecard held by CEO, CXO suite and heads of divisions.

Solution:

KPISOFT deployed its comprehensive Performance Management Framework, System and Tools. The EPM Product aligned Organizational Strategy & Metrics to Employee Performance Goals by Top-Down Cascading of KPIs.

Outcomes:
  • Clear alignment of Organizational Strategy to Employee Performance Goals
  • Alignment of Goals increased Employee morale & motivation
  • Top Down Performance visibility was enabled
  • Structured 1:1 Reviews along with comprehensive Performance Evaluation dialogue
  • Higher morale due to objectivity of Performance Evaluation and Rating
  • Unprecedented Employee Engagement in improving Service Delivery
  • Multi-year industry-leading Profitability and Enterprise Performance since deployment in 2011.
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